A+ (220-1002) Series

The second half of the A+ series continues your journey as a virtual new hire at a computer repair shop, to where you will learn about the software-related aspects of being an IT technician, with heavy focus on operating systems, security, software troubleshooting, and operational procedures. Being employable means being able to support hardware and software issues, and this entire series, with the videos, practice labs, practice tests, and project workbook, will help you become more employable and for this course, help you prepare for the 220-1002 exam, the second of two exams needed to gain an A+ certification.